Our company decided it was time to refresh our website. I had seen work that CWT had done previously and reached out to Ray. He was extremely responsive from the initial contact, set up a brief meeting to discuss our goals and see how we might be able to work together and then Ray got started on the site. Each step of the process was communicated, we could make changes or suggestions, and Ray kept us informed of the timeline. Ray was patient with us as it was a big change from our previous website so we were overly cautious about major changes. He was instrumental in integrating our e-mail database with the site as well as other tools to help improve our web presence. Even after our site was launched Ray still maintains regular contact with us to answer any questions. I would highly recommend CWT to any business looking to create or redesign a site, automate things or for help with email marketing.